Consumer Code of Practice Document
1. INTRODUCTION ROUTECALL COMMUNICATIONS LIMITED (RCC), is a telephone Service provider in Nigeria. ROUTECALL COMMUNICATIONS LIMITED is regulated by the Nigerian Communications Commission (NCC). At
RouteCall Communication (RCC) is committed to enabling customers to connect in more intelligent ways. Through our smart, cloud-based software service platform, we build compelling linked experiences for businesses and consumers.
Clients have rated Router Call Communication commercial and consumer phone service solutions as the best.
Get powerful automation that delight and drive customer engagement satisfactorily.
Increase the capacity of your multiple phone lines over existing telephone system.
Experience Superior Contact Call Center solutions .
Make a seamless call and receive phone calls over the Internet in real time.
Easy transfer packets of multimedia data. This could be voice, text or video.
Solves the challenge of juggling multiple tools for business communications
Enable secured, scalable and save internet phone for your business.
RouteCall Communication (RCC) is committed to helping her clients reach their business and personal goals, to personalising their phone experiences, to providing an innovative solutions and products, and to making a unique difference..
RCC is RouteCall Communications Limited based in Lagos Nigeria.
We deliver:
Most business owners and CFOs are shocked to discover that there is practically no need to have on-premise equipment or collocating PBX at the Data Center. Most of our clients save 50%-60% using our cloud PBX which is being manage by our cloud PBX engineers. Contact Us!
Fixed land Phone numbers are the property of the telephone service provider. Local Number Portability is only allowed on GSM network.
RCC can be reached day or night if there is a service interruption. We work with the equipment vendor to solve our customers’ problems quickly without the usual headaches associated with phone company customer service.
Our technical sales team can be reached on 01-3307225 or WhatsApp line 08056707465 for technical sales support.
Although VoIP is good for single line users, however, a SIP trunk with a dedicated IP on a IPPBX will be suggested for enterprise business to allow multiple simultaneous calls and other features that come along with a PBX solution such as Interactive Voice response (IVR) etc.
Yes we do only for reputable organizations.
An unlimited number of channels, however, is scalable to fit your business need. That’s you only need to pay for what you used.
Yes, we do it excellently to your satisfaction.
Discover what many small-medium and large scale businesses already have, the new way of business possibilities with superb connectivity you can trust. RouteCall Communication simplifies complex business telephone and residential services in just minutes or less!
1. INTRODUCTION ROUTECALL COMMUNICATIONS LIMITED (RCC), is a telephone Service provider in Nigeria. ROUTECALL COMMUNICATIONS LIMITED is regulated by the Nigerian Communications Commission (NCC). At
Hosted PBX and SIP Trunking are two terms usually used interchangeably in a wrong manner that bring confusion to end users. Traditional Private Branch Exchange
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